Privacy policy Last updated: 24/02/2024
We, referred to as “Us” or “Our,” are dedicated to safeguarding your personal data and privacy.
This privacy policy has been crafted to explain how we manage, collect, store, and use the information you provide through the Bold Capholm website (the “Website”).
We commit to the following principles:
• To ensure transparency in the collection and processing of your personal data:
We aim to keep you fully informed, enabling you to make educated decisions regarding the use of your personal data on our Website or when engaging with a third-party trading platform.
If specific information is required, we will deliver it at the appropriate time and place.
We welcome any inquiries and are ready to provide clarification. Contact us at: [email protected]
• To process your personal data only for the purposes outlined in this policy:
The purposes for which we may process your personal data include making the Website available to you and connecting you with third-party trading platforms (the “services”), improving the Website, safeguarding our rights and interests, conducting business and administrative activities that support the services, and complying with legal obligations.
We may also process personal data to better understand your preferences and needs.
• To invest substantial resources in honoring your rights regarding your personal data:
You may contact us at any time to review, amend, delete, restrict, or transfer your personal data.
• To safeguard your personal data:
While absolute security cannot be guaranteed, we employ a range of technical and organizational measures designed to protect personal data.
Our comprehensive privacy policy
1. Scope
This policy outlines the types of personal data the Company collects and how it is collected, used, stored, shared, and protected.
“Personal data” refers to information relating to an identified or identifiable individual.
Processing includes collection, recording, organization, structuring, storage, modification, consultation, use, disclosure, dissemination, restriction, erasure, or destruction of personal data.
Our services are not directed at individuals under 18.
2. When do we collect personal data about you?
We collect personal data when you use the Website, interact with services, or communicate with support channels.
Sometimes you provide the data directly, and sometimes we collect it automatically through analytics and interactions with the Website.
3. No obligation to provide personal data to Bold Capholm
You are not obligated to provide personal data. However, failure to provide certain information may prevent the use of the Website or services.
4. What types of personal data do we collect?
Information may include IP address, time of access, pages visited, language, browser type, crash logs, and device information.
Personal data we receive from you: name, email, phone number, and other data you provide voluntarily.
5. Legal basis for processing personal data
Bold Capholm processes personal data only when a legal basis exists.
- User consent
- Legitimate interest
- Legal obligation
| Objective | Legal foundation | |
|---|---|---|
| 1 | Forwarding your information to third-party trading platforms upon request | User consent |
| 2 | Responding to inquiries and support requests | Legitimate interest |
| 3 | Compliance with legal obligations | Legal requirement |
| 4 | Improving services and analyzing performance | Legitimate interest |
| 5 | Preventing fraud and misuse | Legitimate interest |
| 6 | Business administration and operational support | Legitimate interest |
| 7 | Statistical analysis | Legitimate interest |
| 8 | Protecting legal rights and defending claims | Legitimate interest |
6. Transfer of personal data to third parties
We may share personal data with service providers such as hosting providers, analytics providers, and trading platforms when necessary to provide services.
We may also disclose personal data to authorities when legally required.
7. Cookies and third-party services
The Website may use cookies and other tracking technologies to improve user experience.
A cookie is a small text file stored on your device that helps remember preferences and improve services.
Types of cookies
| Type of cookie | Purpose | Additional information |
|---|---|---|
| Strictly necessary cookies | Enable navigation and essential functionality | Deleted when browser session ends |
| Functionality cookies | Remember user preferences | Stored until expiration |
| Performance cookies | Collect anonymous statistics for website improvement | May persist for extended periods |
Blocking cookies
Users may disable cookies in their browser settings.
Supported browsers include Firefox, Microsoft Edge, Chrome, and Safari.
Disabling cookies may affect functionality.
8. Retention of personal data
Personal data is retained only as long as necessary for the purposes described in this policy.
9. Transfers of personal data to other countries
Personal data may be transferred outside your jurisdiction with appropriate safeguards, in compliance with Australian privacy laws.
10. Protection of personal data
We implement security measures designed to protect personal data from unauthorized access or disclosure.
However, no internet transmission is completely secure.
11. Links to third-party websites
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Updates to this policy
We may update this privacy policy periodically. The updated version will be posted on the Website.
13. Your rights regarding personal data
You may request access, correction, deletion, or restriction of your personal data.
To exercise your rights please contact us at: [email protected]